Terms and Conditions

Information

Dolls

Resin dolls are collector dolls only for ages 14 and up. Do not give to children. For your reference, resin is stronger than porcelain, but more fragile than vinyl or PVC.

Do not drop, create impact or leave dolls in hot or bright locations for a long duration (such as a windowsill or car) where UV rays can cause colour damage to resin and faceups.

BJD Fashion

Outfits may contain delicate areas or areas with small parts which may loosen and cause a choking hazard. Do not give BJD wigs, outfits or accessories to children.

Shipping

Shipping times are 4 to 5 days Royal Mail for the UK, and 10 to 14 days EMS for the US.

Handling Charges

Your country and state may add extra customs, duties and handling charges to your order, please be ready to pay them before receiving your parcel. Those fees go to your government and the courier, and are a necessary part of receiving imported goods.

Queries and Returns

Returns are not accepted, though please Tweet our official @DollUnited account on Twitter with any queries and they will be resolved swiftly.

Quality Control

Items are all created by hand, so natural imperfections may arise due to the process of casting, sanding, painting, sewing. Please accept these imperfections as a natural part of the handmade product.

The items you see in the photos are the items you will receive. Please carefully study information and photos before purchase. Different screens display colors differently, and even different lighting conditions in real life; please be aware colors may appear slightly different in person than they do on-screen.

Copyright

Copyright of the illustration(s), sculpt(s), and character design(s) remain with the artist Gabrielle Rose under all circumstances. Purchasing or online viewing (download) does not entitle you to any right of reproduction or reuse of illustrations, doll sculpts, badge designs, figurine sculpts, fashion designs, accessory designs or sculpts, or character designs, in full or in part, physically or virtually, for any purpose, or in any form.

Photographs and illustrations posted online by DollUnited and She’sGabrielle accounts and websites retain copyright to Gabrielle Rose and are not eligible for reuse without permission from the designer.